2.4.5

2026-06-15

• Minor Fixes and Improvements
• Added: API connections and endpoints modal with proxy handling [General]
• Added: Scale backoffice cases feature [Backoffice]
• Added: Dynamic dashboards builder [General]
• Added: Upload members from Excel in broadcasting groups [Chatbot]
• Added: Append (username, display name, name) in chatbot tree messages [Chatbot]
• Added: Incoming call id and user columns to automated reports [Automated]
• Added: AI rating message (sent after every AI response) [Chatbot]
• Added: AI messages log [Chatbot]
• Added: Customer Reach statistics for chat channels in chats dashboard [Chatbot]
• Edited: Show only user related cases in backoffice cases dashboard (using "Only view related reports" permission) [Backoffice]
• Improved: Chats retrieving in chat pool page [Chatbot]
• Improved: Current chats dashboard data loading [Chatbot]
• Improved: Close chat [Chatbot]
• Improved: Sync call data from Sangoma [Incoming]
• Fixed: Inactive questions appear in edit incoming answer page [Incoming]
• Fixed: Dropdown search in multi dropdowns not working [General]
• Fixed: Dropdown tab navigation not working as intended [General]
• Fixed: Adding new case from edit call answer screen fails [Incoming]
• Fixed: Deleting section or options causes sub messages to disappear [Chatbot]