2.3.0

2025-06-28

• Added: Chat data entry duration [Chatbot]
• Added: Ability to order incoming departments [Incoming]
• Added: Actions Log to log system actions all over the system (add, edit, delete, etc.) [General]
• Added: Download incoming departments as excel file [Incoming]
• Improved: Loading history for customers with too many asks [Incoming]
• Improved: Home page charts style [General]
• Improved: Showing errors when editing or adding a system user [General]
• Improved: Handling pauses with sangoma [General]
• Fixed: Call asks all counted for the new user if the call was forwarded [Incoming]
• Fixed: Backoffice Case Email font style is in mono style [Backoffice]
• Fixed: Slow page loading caused by syncing pause time with sangoma [General]
• Fixed: Logged user have wrong user name displayed [General]
• Fixed: Queue Log returns "Not Found" page for some users [Incoming]
• Fixed: Downloaded queues log/report only shows 12 items [Incoming]
• Fixed: Error when sending bulk SMS [SMS]