2.3.4

2025-08-27

• Minor Fixes and Improvements
• Added: Multi close chats [Chatbot]
• Added: Calls Statistics [Incoming]
• Added: Chat Statistics [Chatbot]
• Added: Direct Instagram connection with Meta [Chatbot]
• Added: Replace Numbers in AI chat setting to replace numbers in messages sent to AI for security [Chatbot]
• Added: Setting to make customer status not required [Incoming]
• Added: Charts to new Tasks report in quality reports [Quality]
• Edited: Removed prefix digit '9' from phone number link in Backoffice Case Details page [Backoffice]
• Improved: Knowledge base panel search and performance [General]
• Improved: Auto close chats with custom duration for each status [Chatbot]
• Improved: Users Report [General]
• Improved: Updating reports data [General]
• Improved: Inquiry System modals and settings [Incoming]
• Improved: Backoffice Statistics with support for all questions (personal, global, and departments) as grouping axis [Backoffice]
• Improved: Security with HTTPS support [General]
• Improved: Pagination [General]
• Improved: Actions log with more columns and filters [General]
• Fixed: Creating automated task not working sometimes [Automated]
• Fixed: "undefined" and "null" keywords when creating or updating a message with no keywords [Chatbot]
• Fixed: Selecting cases in Backoffice Cases page [Backoffice]
• Fixed: Call status filter not working sometimes in Backoffice Cases Log [Backoffice]
• Fixed: Backoffice Statistics does not include chat cases [Backoffice]
• Fixed: Sent image caption not showing [Chatbot]