2.3.8

2025-10-20

• Minor Fixes and Improvements
• Added: Permissions for sending media type in Chatbot [Chatbot]
• Added: Search by answers in Backoffice Cases Log [Backoffice]
• Added: Email Addresses [Email]
• Added: Ability to add email addresses to backoffice case as (To, Cc, Bcc) [Backoffice]
• Added: Ability to add email addresses when replying to an email as (To, Cc, Bcc) [Email]
• Edited: All Departments axis result preview in Incoming Statistics [Incoming]
• Improved: Errors display [General]
• Improved: Pause integration with Sangoma [Incoming]
• Fixed: Errors in showing most used departments in Incoming Screen [Incoming]
• Fixed: Editing username for a user that has an extension [General]