2.4.0

2025-12-01

• Minor Fixes and Improvements
• Added: Grouping emails by thread instead of sender email [Email]
• Added: Old Data to Actions Log [General]
• Added: Session Expired message to Chatbot Tree (sent to customer when chat is closed automatically) [Chatbot]
• Improved: Search functionality in Knowledge Base [General]
• Moved: Chatbot Rate Us message from settings to Chatbot Tree [Chatbot]
• Fixed: Audio files sent to iPhone users not opening caused by audio file codec [Chatbot]
• Fixed: API cases not shown in Backoffice Cases Log [Backoffice]
• Fixed: Record file not showing in Rated Call Details page [Quality]